Car Transporters Hub

Privacy policy

See how account and platform data is handled.

1. Who we are

  1. 1a.Car Transporters Hub is a UK-focused platform for car transport drivers, transport teams, and dealerships.
  2. 1b.The platform provides shared dealership information, community updates, and operational context intended to improve logistics and communication.

2. Information we collect

  1. 2a.When you create an account, we may store information such as your name, username, email address, company name, profile details, and account preferences.
  2. 2b.When you use the platform, we may store content you submit, including dealership edits, comments, uploaded photos, reports, activity history, and moderation records.
  3. 2c.We may also store technical information needed to operate the service securely, including sign-in activity, browser or session identifiers, IP-related logs, and cookie preferences.
  4. 2d. If you sign in using third-party services such as Facebook, Google, or Discord, we may receive basic account information from those providers (such as name, email address, and profile image) as permitted by your settings with those services.

3. How we use your information

  1. 3a.We use account and profile information to provide access to the service, personalise your experience, and manage communication about your account.
  2. 3b.We use submitted content to publish and maintain dealership information, support collaboration between users, and operate moderation, revision history, and community safety features.
  3. 3c.We may use service and usage data to secure the platform, investigate abuse, improve performance, and understand how the site is used.

4. Social login and account connections

  1. 4a.You may link or unlink third-party login providers such as Facebook, Google, or Discord at any time through your account settings.
  2. 4b.Disconnecting a social login removes the association between your social account and CTHub, but does not delete your CTHub account or submitted content.

5. Uploaded content and public visibility

  1. 5a.Photos, comments, dealership edits, and other contributions you make may be visible to other users or published publicly on dealership pages.
  2. 5b.Revision history and moderation records may be retained to protect the accuracy and integrity of the platform.

6. Cookies and similar technologies

  1. 6a.Car Transporters Hub uses cookies and similar browser storage for core functions such as session handling, CSRF protection, login convenience, guest access controls, short-lived status messages, theme preferences, and cookie-banner state.
  2. 6b.Some features may also involve third-party services such as Cloudflare Turnstile, Google Maps, and social sign-in providers including Google, Facebook, and Discord.
  3. 6c.For a detailed, cookie-by-cookie breakdown of what is currently used on CTHub, see our Cookie Use page.

7. Analytics

  1. 7a.The current cookie banner refers to analytics preferences, but the audited front-end code does not currently contain a live analytics loader that is switched on or off by the banner choice.
  2. 7b.If non-essential analytics are added in future, this policy and the cookie use page should be updated to explain what is collected, which provider is used, and how consent affects that processing.

8. How long we keep data

  1. 8a.We keep personal data for as long as reasonably necessary to operate the platform, maintain contribution history, comply with legal obligations, resolve disputes, and enforce site rules.
  2. 8b.Retention periods may vary depending on the type of information involved.

9. Your rights

  1. 9a.Depending on the circumstances, you may have rights to request access to your personal data, ask for correction, request deletion, object to certain uses, or ask for restriction of processing.
  2. 9b.You may also contact us if you have questions about how your data is handled or if you want us to review a privacy-related request.

10. Contact

  1. 10a.For privacy questions or requests, contact [email protected].
  2. 10b.For general support, contact [email protected].

11. Policy updates

  1. 11a.This policy may be updated from time to time to reflect service changes, legal requirements, or operational improvements.
  2. 11b.Last updated: 6 April 2026.

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